Semantic consistency

Characteristic Name:	Semantic consistency
Dimension:	Consistency
Description:	Data is semantically consistent
Granularity:	Element
Implementation Type:	Rule-based approach
Characteristic Type:	Declarative

Verification Metric:

The number of semantically inconsistent data reported per thousand records

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Ensure that semantics of data is consistent within/across applications	(1) All orders placed by the customers are called “Sales order” in all tables/databases. (2) Anti-example: Payment type ( Check) Payment Details (Card type, Card number)
Maintenance of data dictionary or standard vocabularies of data semantics	(1) Data dictionary provides technical data as well as semantics of data

Validation Metric:

How mature is the creation and implementation of the DQ rules to maintain semantic consistency

These are examples of how the characteristic might occur in a database.

Example:	Source:
School admin: a student’s date of birth has the same value and format in the school register as that stored within the Student database.	N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.
A company has a color ﬁeld that only records red, blue, and yellow. A new requirement makes them decide to break each of these colors down to multiple shadings and thus institute a scheme of recording up to 30 different colors, all of which are variations of red, blue, and yellow. None of the old records are updated to the new scheme, as only new records use it. This data- base will have inconsistency of representation of color that crosses a point in time.	J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

Example:

Source:

School admin: a student’s date of birth has the same value and format in the school register as that stored within the Student database.

N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.

A company has a color ﬁeld that only records red, blue, and yellow. A new requirement makes them decide to break each of these colors down to multiple shadings and thus institute a scheme of recording up to 30 different colors, all of which are variations of red, blue, and yellow. None of the old records are updated to the new scheme, as only new records use it. This data- base will have inconsistency of representation of color that crosses a point in time.

J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
Data about an object or event in one data store is semantically Equivalent to data about the same object or event in another data store.	ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
Data is consistent if it doesn’t convey heterogeneity, neither in contents nor in form – anti examples: Order.Payment. Type = ‘Check’; Order. Payment. CreditCard_Nr = 4252… (inconsistency in contents); Order.requested_by: ‘European Central Bank’;Order.delivered_to: ‘ECB’ (inconsistency in form,because in the first case the customer is identified by the full name, while in the second case the customer’s acronym is used).	KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
The extent of consistency in using the same values (vocabulary control) and elements to convey the same concepts and meanings in an information object. This also includes the extent of semantic consistency among the same or different components of the object.	STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.

Ease of data access

Characteristic Name:	Ease of data access
Dimension:	Availability and Accessability
Description:	Data should be easily accessible in a form that is suitable for its intended use.
Granularity:	Information object
Implementation Type:	Process-based approach
Characteristic Type:	Usage

Verification Metric:

The number of tasks failed or under performed due to lack of ease in data access

The number of complaints received due to lack of ease in data access

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Routinely accessed information to continue operations, should be automatically delivered to stakeholders online without wasting their time to search for it.	(1) Daily exchange rates are linked into the accounting application or maintained in a dash board on the accountants desktop. (2) Production efficiency is made available on a display board in the production floor.
Information needed for management reporting purposes should be identified and catered through built in reports where the users do not have to create the reports themselves.	(1) Order status is frequently searched information by different stake holder groups and hence a report is made available with multiple searching criteria.
Facilitate users by providing tools to query the database without using any specific technical knowledge and perform business analytics to bring innovation	(1) Technical infrastructure supports the users to develop their own reports based on dynamic information needs without consulting technical staff.
Facilitate the user to filter the relevant information depending on the need.	(1) Sales report with filtering criteria for customer and date range.
The interfaces and reports should be created conveniently the users do not have to write complex queries or further process information before usage.	(1) Product prices are ordered as per "Relevance" or "Price" to enable an e-commerce customer on a purchase decision

Validation Metric:

How mature is the process of maintaining ease in data access

These are examples of how the characteristic might occur in a database.

Example:	Source:
Consider a database containing orders from customers. A practice for handling complaints and returns is to create an “adjustment” order for backing out the original order and then writing a new order for the corrected information if applicable. This procedure assigns new order numbers to the adjustment and replacement orders. For the accounting department, this is a high-quality database. All of the numbers come out in the wash. For a business analyst trying to determine trends in growth of orders by region, this is a poor-quality database. If the business analyst assumes that each order number represents a distinct order, his analysis will be all wrong. Someone needs to explain the practice and the methods necessary to unravel the data to get to the real numbers (if that is even possible after the fact).	J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

Example:

Source:

Consider a database containing orders from customers. A practice for handling complaints and returns is to create an “adjustment” order for backing out the original order and then writing a new order for the corrected information if applicable. This procedure assigns new order numbers to the adjustment and replacement orders. For the accounting department, this is a high-quality database. All of the numbers come out in the wash. For a business analyst trying to determine trends in growth of orders by region, this is a poor-quality database. If the business analyst assumes that each order number represents a distinct order, his analysis will be all wrong. Someone needs to explain the practice and the methods necessary to unravel the data to get to the real numbers (if that is even possible after the fact).

J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
Accessibility refers to the physical conditions in which users can obtain data Clarity refers to the data’s information environment including appropriate metadata.	LYON, M. 2008. Assessing Data Quality , Monetary and Financial Statistics. Bank of England. http://www.bankofengland.co.uk/ statistics/Documents/ms/articles/art1mar08.pdf.
Speed and ease of locating and obtaining an information object relative to a particular activity	STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.
Data are available or easily or quickly retrieved.	WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.